Effective Date: August 26, 2026 | Last Updated: August 26, 2026
Shengya Machinery Ethiopia – Committed to Protecting Your Privacy
Shengya Machinery Ethiopia ("Shengya," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Shengya Machinery Ethiopia collects, uses, stores, protects, and manages personal information when you interact with us through our website, social media pages, digital advertisements, online inquiry forms, machinery inquiry forms, and other communication channels.
This Privacy Policy is particularly relevant to individuals and businesses who contact Shengya regarding construction machinery, brick-making machinery, block-making machinery, concrete machinery, industrial equipment, production equipment, quotations, technical information, after-sales support, or other business inquiries.
We aim to process personal information responsibly, transparently, and in accordance with applicable Ethiopian law, including the Personal Data Protection Proclamation No. 1321/2024, as applicable.
Phone / WhatsApp: +251 961234567
Business Location: Ethiopia
For privacy-related questions, requests, or concerns, you may contact us using the contact information above.
This Privacy Policy applies to personal information collected through or in connection with:
This policy does not necessarily apply to third-party websites, applications, or platforms that Shengya does not own or control. Those services may have their own privacy policies and terms.
Depending on how you interact with Shengya, we may collect information such as:
When you communicate with our sales or business team, we may retain relevant information contained in those communications so that we can respond to your inquiry, provide requested information, manage prospective customer relationships, and maintain appropriate business records.
When you use our website or certain digital services, technical information may potentially be collected automatically by the relevant platform or technology, such as browser type, device information, IP address, approximate location, pages visited, or similar technical information.
The specific information collected depends on the technology and platform being used.
Shengya may use Facebook and Instagram advertising tools provided by Meta Platforms to generate machinery inquiries.
When you submit information through a Shengya lead form on Facebook or Instagram, the information you provide may be transmitted to Shengya so that we can respond to your inquiry.
Depending on the form, this may include:
We use this information primarily to understand your machinery requirements and allow our sales team to contact you.
Facebook and Instagram are third-party platforms operated by Meta. Their collection and processing of information is also governed by their respective terms and privacy policies.
Shengya may use personal information for legitimate business purposes, including:
We will seek to use personal information for purposes that are relevant to the reason it was collected and in a manner consistent with applicable law.
Where applicable, Shengya may process personal information based on one or more legally recognized grounds, including:
Where consent is required, we will seek consent in an appropriate manner.
The Personal Data Protection Proclamation No. 1321/2024 establishes requirements concerning lawful processing and conditions for consent.
When you complete a Machinery Inquiry Form, we may use the information you provide to:
Submitting a machinery inquiry does not automatically create an obligation for you to purchase any product.
Shengya may provide inquiry information to authorized members of its sales or business team so they can respond to your request.
For example, if you submit a Facebook or Instagram machinery inquiry, an authorized Shengya sales representative may contact you using the telephone number, WhatsApp number, or email address you provided.
Our objective is to ensure that legitimate machinery inquiries receive an appropriate and timely response.
Shengya may use digital advertising platforms, including Meta's advertising services, to promote its machinery and services and generate business inquiries.
Information submitted through an advertising lead form may be used to respond to the inquiry and manage the prospective customer relationship.
Where required by applicable law, Shengya will seek appropriate consent before using personal information for direct marketing purposes.
You may contact Shengya if you no longer wish to receive marketing communications.
Shengya does not intend to sell personal information to third parties.
We may share personal information where reasonably necessary for legitimate business purposes, including with:
Employees, sales representatives, managers, or other authorized personnel who need the information to respond to inquiries or perform their responsibilities.
Third-party service providers that assist Shengya with legitimate business, marketing, technology, communications, lead management, or administrative functions, where applicable.
Information may be processed through third-party platforms used to operate our digital services, advertising, communications, forms, analytics, or lead-management systems.
Information may be disclosed where required or permitted by applicable law, legal process, court order, regulatory requirement, or to protect legal rights and legitimate interests.
We seek to limit access to personal information to individuals and organizations that reasonably require it for the relevant purpose.
Shengya may engage authorized marketing or technology service providers to assist with digital marketing, advertising, content management, lead generation, and related services.
Where an authorized service provider, such as a marketing agency, processes personal information on Shengya's behalf, access to the information should be limited to what is reasonably necessary to perform the agreed services and should be handled in accordance with applicable contractual and legal requirements.
For the current digital lead-generation program, Brand Multimedia may assist Shengya with activities such as:
Shengya remains responsible for determining the purposes for which customer and prospective-customer information is collected and used.
Information obtained through machinery inquiry forms may be recorded in an internal lead-management or sales-tracking system.
This may include information such as:
The purpose of this information is to help Shengya manage inquiries effectively and provide appropriate follow-up.
Shengya may use third-party technology and communication platforms to operate and support its business and marketing activities.
Depending on the services used, these may include platforms such as:
These third-party providers may process information according to their own terms, privacy policies, and applicable requirements.
Users should review the privacy policies of third-party platforms where appropriate.
Some third-party technology providers used by Shengya may process or store information outside Ethiopia.
Where personal information is transferred to or processed in another jurisdiction, Shengya will seek to handle such transfers in accordance with applicable Ethiopian data-protection requirements and appropriate safeguards, where required.
The Personal Data Protection Proclamation No. 1321/2024 includes provisions concerning international or cross-border transfers of personal data and the level of protection applicable to such transfers.
Shengya takes reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
Security measures may include:
However, no electronic transmission, storage system, or internet service can be guaranteed to be completely secure.
Shengya seeks to collect personal information that is reasonably relevant to the purpose for which it is being collected.
For machinery inquiries, we generally do not need information unrelated to the inquiry.
We encourage users not to provide unnecessary sensitive personal information through machinery inquiry forms or ordinary business communications.
Please do not provide sensitive personal information through Shengya's machinery inquiry forms unless specifically requested and legally necessary.
Examples may include information relating to health, biometric information, financial account credentials, passwords, national identification information, or other information that may receive heightened protection under applicable law.
If sensitive information is submitted unintentionally, Shengya may take reasonable steps to handle it appropriately in accordance with applicable law.
Shengya's machinery products and services are intended primarily for businesses, construction companies, manufacturers, contractors, investors, and other adult business users.
Our digital marketing and machinery inquiry services are not intentionally directed toward children.
We do not knowingly seek to collect personal information from children for marketing or machinery sales purposes.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action where necessary.
Shengya retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Retention periods may vary depending on the nature of the information and the purpose for which it is processed.
When personal information is no longer reasonably required, Shengya will seek to delete, anonymize, or otherwise appropriately dispose of it, subject to applicable legal or legitimate business requirements.
Subject to applicable Ethiopian law and any applicable limitations, individuals may have rights concerning their personal information, which may include rights relating to:
The specific availability and scope of these rights depend on the applicable legal requirements and circumstances of the processing.
The Personal Data Protection Proclamation No. 1321/2024 establishes rights and protections concerning the processing of personal data in Ethiopia.
If you would like to:
Please contact:
Please provide sufficient information to help us understand and respond to your request.
We may need to verify your identity before processing certain requests in order to protect personal information from unauthorized disclosure.
If you have provided your contact information for a machinery inquiry, Shengya may contact you regarding that inquiry.
Where legally permitted and where appropriate consent is required, Shengya may also contact you regarding relevant products, machinery, services, promotions, or business information.
You may request that we stop sending marketing communications at any time by contacting us using the information provided in this Privacy Policy.
Please note that even if you opt out of marketing communications, we may still contact you where reasonably necessary to respond to an existing inquiry, quotation, transaction, contractual matter, or other legitimate business communication.
The Shengya website may use cookies or similar technologies depending on the website configuration.
These technologies may be used for purposes such as:
The exact cookies and technologies used may change as the website and digital services develop.
Where applicable, users may manage certain cookie settings through their browser or available website controls.
Shengya maintains social media profiles and may receive information through interactions with users on those platforms.
Please remember that information posted publicly on social media may be visible to other users.
We encourage users not to publicly post private, confidential, financial, password, identification, or other sensitive information on Shengya's social media pages.
Interactions with Facebook, Instagram, LinkedIn, TikTok, and other third-party platforms are also subject to the respective platform's terms and privacy policies.
Our website, social media pages, advertisements, or communications may contain links to third-party websites or services.
Shengya is not responsible for the privacy practices, content, security, or policies of third-party websites that we do not control.
We encourage users to review the privacy policies of those third-party services before providing personal information.
We encourage users to provide accurate and current information when submitting a machinery inquiry.
Providing incorrect contact information may prevent our sales team from responding to your inquiry.
If you believe that information Shengya holds about you is inaccurate, you may contact us using the details provided in this Privacy Policy.
Shengya may update this Privacy Policy from time to time to reflect:
When this Privacy Policy is updated, the revised version will include an updated "Last Updated" date.
Where required by applicable law, Shengya will provide additional notice or obtain consent for material changes.
This Privacy Policy is intended to be interpreted in accordance with the applicable laws of the Federal Democratic Republic of Ethiopia, including applicable personal-data protection legislation.
The Personal Data Protection Proclamation No. 1321/2024 is an important part of Ethiopia's current personal-data protection framework and is currently listed as in force by the Ethiopian Ministry of Justice.
Nothing in this Privacy Policy is intended to limit any mandatory rights or protections available to individuals under applicable law.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:
Shengya Machinery Ethiopia
Phone / WhatsApp: +251 961234567
Email: contact@shengya.et
Website: www.shengya.et